JetBlue: Difference between revisions

| focus_citiesbases = {{ubl|class=nowrap

| fleet_size = [[#Fleet|294286]]

| [[Joanna Geraghty (businesswoman)|Joanna Geraghty]] ([[Chief executive officer|CEO]])

| Marty St. George ([[President (corporate title)|presidentPresident]])

| Peter Boneparth ([[chairmanChairman]])}}

'''JetBlue Airways Corporation''' (stylized as '''jetBlue''') is a [[major airlines of the United States|major airline in the United States]]. Its headquarters isheadquartered in [[Long Island City]], in [[Queens]], [[New York City]]. It also maintains corporate offices in [[Utah]] and [[Florida]].<ref>"[http://www.crainsnewyork.com/article/20091002/FREE/910029985 JetBlue's HQ contest down to NYC, Orlando].". ''Crain's New York Business''. Retrieved February 13, 2010.</ref><ref name=10K />

JetBlue's founders had set out to call the airline "Taxi" and therefore have a yellow livery to associate the airline with New York. The idea was dropped after threats from investor [[JPMorgan Chase|JP Morgan]] to pull its share ($40&nbsp;million of the total $128&nbsp;million) of the airline's initial funding unless the name was changed.<ref>[http://knowledge.wharton.upenn.edu/article.cfm?articleid=1342 The Steady, Strategic Ascent of JetBlue Airways]. January 11, 2006.</ref>

In December 2006, JetBlue, as part of their RTP plan, removed a row of seats from their A320s to lighten the aircraft by 904&nbsp;lb (410&nbsp;kg) and reduce the cabin crew size from four to three (per FAA regulation requiring one [[flight attendant]] per 50 seats), thus offsetting the lost revenue from the removal of seats, and further lightening the aircraft, resulting in less fuel burned.<ref name="taking">{{Cite news |date=2006-12-14 |title=Taking the JetBlue Experience to New Heights --— New A320 Cabin Configuration Will Give Customers More Inches of Legroom Than Any Other Airlines' Coach Cabin |work=JetBlue Airways Corporation |url=https://ir.jetblue.com/news/news-details/2006/Taking-the-JetBlue-Experience-to-New-Heights-New-A320-Cabin-Configuration-Will-Give-Customers-More-Inches-of-Legroom-Than-Any-Other-Airlines-Coach-Cabin-12-14-2006/default.aspx |url-status=live |access-date=2023-11-16 |archive-url=https://web.archive.org/web/20191004010225/http://mediaroom.jetblue.com/investor-relations/press-releases/2006/12-14-2006-015123198 |archive-date=October 4, 2019}}</ref> In January 2007, JetBlue returned to profitability with a fourth quarter profit in 2006, reversing a quarterly loss in the year-earlier period. As part of the RTP plan, 2006's full-year loss was $1&nbsp;million compared to 2005's full-year loss of $20&nbsp;million. JetBlue was one of the few major airlines to post a profit in that quarter.{{Citation needed|date=October 2019}}

While its financial performance started showing signs of improvement, in February 2007, JetBlue faced a crisis, when the [[blizzard of 2007]] hit the Northeast and Midwest, throwing the airline's operations into chaos. Because JetBlue followed the practice of never cancelling flights, it desisted from calling flights off, even when the ice storm hit and the airline was forced to keep several planes on the ground. Because of this, passengers were kept waiting at the airports for their flights to take off. In some cases, passengers who had already boarded their planes were kept waiting on the apron for several hours and were not allowed to disembark. However, after all this, the airline was eventually forced to cancel most of its flights because of prevailing weather conditions.<ref>[http://www.icmrindia.org/casestudies/catalogue/Business%20Strategy/JetBlue%20Airways-Business%20Strategy%20Case%20StudiesExcpContd.htm#The%20Customer%20Service%20Fiasco JetBlue Airways: Growing Pains?]. ICMR Case Study. Retrieved November 2, 2010.</ref> This reportedly cost JetBlue $30&nbsp;million.<ref>[https://money.cnn.com/2007/02/20/news/companies/jet_blue/index.htm JetBlue fiasco: $30M price tag] Retrieved November 2, 2010.</ref>

In 2007, JetBlue was also facing reliability problems with its [[Embraer E-Jet family#E190 and E195|Embraer 190]] fleet. For a couple of months, JetBlue contracted [[ExpressJet]] to operate four [[Embraer ERJ family|Embraer ERJ 145]] [[regional jet]]s on behalf of JetBlue. While this was going on, two E-190E190 aircraft at a time were sent to an Embraer maintenance facility in [[Nashville, Tennessee|Nashville]], [[Tennessee]].<ref>{{cite web|url=http://www.flightglobal.com/news/articles/embraer-tackles-jetblue-e-190-software-glitches-212551/ |title=Embraer tackles JetBlue E-190 software glitches – 3/13/2007 |publisher=Flight Global |date=2007-03-13 |access-date=2014-01-17}}</ref> ExpressJet operated routes between Boston Logan and Buffalo, New York, and Washington Dulles, and between New York–JFK and Columbus, Ohio (since terminated), and Richmond, Virginia.<ref>{{cite news |last=Polek |first=Gregory |date=2007-03-26 |title=XJet ERJ 145s Spell JetBlue E190s |publisher=Aviation International News |url=https://www.ainonline.com/aviation-news/air-transport/2007-03-26/xjet-erj-145s-spell-jetblue-e190s |access-date=2023-11-16}}</ref>

In July 2007, the airline partnered with 20th Century Fox's film ''[[The Simpsons Movie]]'' to become the "Official Airline of Springfield".<ref>{{cite web|url=https://www.dmnews.com/channel-marketing/multi-omnichannel/news/13066870/the-simpsons-to-appear-in-7elevens-fly-jetblue|title=The Simpsons to appear in 7-Elevens, fly JetBlue|website=DMNews.com| date=July 3, 2007 |access-date=2018-12-22}}</ref> In addition a contest was held in which the grand prize would be a trip on JetBlue to Los Angeles to attend the premiere of the film. The airline's website was also redecorated with characters and their favorite JetBlue destinations and the company was taken over by the show/film's businessman villain [[Montgomery Burns]].<ref>[http://www.thedesertsun.com/apps/pbcs.dll/article?AID=/20070717/UPDATE/70717010)) mydesert.com |{{!}} The Desert Sun |{{!}} Palm Springs news, community, entertainment, yellow pages and classifieds. Serving Palm Springs, California]. ''The Desert Sun''. Retrieved December 22, 2010. {{dead link|date=May 2017}}</ref>

On December 13, 2007, JetBlue and Germany-based [[Lufthansa]] announced JetBlue's intent to sell 19% of JetBlue to Lufthansa, pending approval from US regulators. Following the acquisition, Lufthansa stated they planned to seek operational cooperation with JetBlue.<ref>{{Cite news |last=Peterson |first=Kyle |date=2007-12-14 |title=UPDATE 3-Lufthansa to buy 19 pct stake in JetBlue |work=[[Reuters]] |url=https://www.reuters.com/article/jetblue-lufthansa/update-3-lufthansa-to-buy-19-pct-stake-in-jetblue-idUSN1323979120071213 |access-date=2023-11-16}}</ref> Lufthansa planned to offer connections to JetBlue flights in Boston, New York (JFK), and [[Orlando International Airport]] (no longer a connection).<ref>[http://www.lufthansa.com/online/portal/lh/us/info_and_services/local_box?nodeid=2175805&l=en&cid=1000390 Lufthansa Partnership]. July 30, 2008.</ref> After making a codeshare agreement with [[Lufthansa]] that went into effect in 2010, JetBlue transitioned to the [[Sabre reservation system]] used by Lufthansa,<ref name="cranky">[http://crankyflier.com/2007/12/14/lufthansa-takes-jetblue-under-its-wings/ / Lufthansa Takes JetBlue Under Its Wings]. (December 14, 2007). Retrieved April 25, 2014.</ref> enabling the airlines to sell tickets on each other's flights, transfer luggage and passengers between the two carriers, and combine frequent flyer programs.<ref>{{Cite news |last=Snyder |first=Brett |date=2009-02-23 |title=JetBlue Leaves Open Skies for Sabre |work=[[CBS News]] |url=https://www.cbsnews.com/news/jetblue-leaves-open-skies-for-sabre/ |url-status=live |access-date=2023-11-16 |archive-url=https://web.archive.org/web/20090226062759/http://industry.bnet.com/travel/1000846/jetblue-leaves-open-skies-for-sabre/ |archive-date=February 26, 2009}}</ref> By making use of JetBlue's North America routes as a feeder network, the agreement put Lufthansa in a position to operate quasi-hubs in New York–JFK and Boston Logan.

In the March edition of ''Airways Magazine'', it was announced that once JetBlue partnered with [[Yahoo!]] and with [[BlackBerry]] producer [[Research in Motion]], that the airline would offer free, limited [[Wi-Fi]] capabilities on a single aircraft, N651JB, an [[Airbus A320 family|Airbus A320-232]] dubbed "BetaBlue". People could access e-mail with a Wi-Fi capable Blackberry, or use Yahoo!'s e-mail and instant messaging with a Wi-Fi capable laptop, while in flight over the US. [[LiveTV]] in Melbourne, Florida, created and operated the "BetaBlue" prototype. The "BetaBlue" system utilized the bandwidth and infrastructure of defunct [[Airfone]].<ref>{{Cite news |date=2007-12-11 |title=Photo Release --— BetaBlue Flies High With In-flight E-mail and Instant Messaging: JetBlue Airways Joins With LiveTV, Yahoo! and RIM to Become the First U.S. Domestic Carrier to Provide Free In-flight Connectivity |work=JetBlue Airways Corporation |url=https://news.jetblue.com/latest-news/press-release-details/2007/Photo-Release-BetaBlue-Flies-High-With-In-flight-E-mail-and-Instant-Messaging-JetBlue-Airways-Joins-With-LiveTV-Yahoo-and-RIM-to-Become-the-First-U.S.-Domestic-Carrier-to-Provide-Free-In-flight-Connectivity-12-11-2007/default.aspx |url-status=live |access-date=2023-11-16 |archive-url=https://archive.today/20131031153532/http://investor.jetblue.com/phoenix.zhtml?c=131045&p=irol-newsArticle&ID=1086409&highlight= |archive-date=31 Oct 2013}}</ref>

In 2009, JetBlue announced that it was looking for a new headquarters location, and was considering moving either within the [[New York City metropolitan area]] or to the [[Orlando, Florida]], area.<ref>Clarke, Sarah K. and Scott Powers. "[http://www.orlandosentinel.com/business/orl-jet-blue-hq-101309,0,1598050.story Orlando is a front-runner for JetBlue headquarters]." ''[[Orlando Sentinel]]''. October 13, 2009. Retrieved on October 14, 2009.</ref> In April 2009, [[Helen M. Marshall|Helen Marshall]], the president of the Borough of Queens, said that the City of New York was trying to keep JetBlue in the city.<ref>{{Cite news |date=January 14, 2009 |title=Queens Borough President Helen Marshall tries to calm financial fears in State of the Borough speech |work=[[New York Daily News]] |url=https://www.nydailynews.com/2009/01/14/queens-borough-president-helen-marshall-tries-to-calm-financial-fears-in-state-of-the-borough-speech/ |access-date=2023-11-18}}</ref>

On October 13, 2009, the airline unveiled a modification to its livery in commemoration of the upcoming tenth anniversary of the airline in February 2010. Besides a new tail design, the revised livery includes larger "billboard" titles extending down over the passenger windows at the front of the aircraft. The logo word 'jetBlue' was no longer silver and blue but a dark, navy blue.<ref>[http://www.airliners.net/photo/JetBlue-Airways/Airbus-A320-232/1593936/L/&sid{{Cn|date=aa8d0a674d3ffab3488ac22d673fcdf7August Photos: Airbus A320-232 Aircraft Pictures]. Airliners.net. Retrieved December 22, 2010.</ref>2024}}

JetBlue made changes to its operations due to the [[COVID-19 pandemic]] and its associated [[Impact of the COVID-19 pandemic on aviation|impacts on aviation]]. This included the reduction of passenger capacity by blocking middle seats on its [[Airbus A320 family|Airbus A320]] and [[Airbus A321|A321]] aircraft, and aisle seats on the [[Embraer E-Jet family#E190 and E195|Embraer 190]].{{citation needed|date=January 2024}} As a result of the economic effects caused by the pandemic, the company launched voluntary separation and extended time off programs. By August 2020, JetBlue, along with [[Southwest Airlines]], implemented strict policies for the wearing of face masks, which did not allow for medical exemptions, as part of its procedures during the COVID-19 pandemic.<ref>{{cite news|date=2020-08-08|title=Strict mask rules? Empty middle seats? We compare airlines' COVID-19 policies|url=https://www.latimes.com/business/story/2020-08-08/airline-mask-rules-compare-policies-empty-seats|access-date=2020-08-12|last=Martín|first=Hugo|newspaper=Los Angeles Times|location=Los Angeles|language=en-US}}</ref> The airline also announced that it would also continue to block middle seats through at least mid-October.<ref>{{cite news|date=2020-08-05|title=JetBlue says it will continue to block middle seats through mid-October as COVID-19 precaution|url=https://www.fox10phoenix.com/news/jetblue-says-it-will-continue-to-block-middle-seats-through-mid-october-as-covid-19-precaution|last=Suh|first=Hyeji|work=[[Fox News]]|location=[[Phoenix, Arizona|Phoenix]]|publisher=[[Fox Television Stations]]|language=en-US}}</ref>

The key trends for JetBlue over recent years are (as of the financial year ending December 31):<ref>{{Cite web |title=JetBlue - Annual Reports |url=https://ir.jetblue.com/financials/annual-reports/default.aspx |access-date=19 August 2024 |website=JetBlue}}</ref>

| style="text-align:left;"|Net income (US$m)2015

* [[Chief executive officer|Chief Executive Officer]]: [[Joanna Geraghty (businesswoman)|Joanna Geraghty]] (since February 2024)<ref>{{Cite web |date=2024-01-08 |title=JetBlue's CEO is stepping down, and he'll be replaced by the first woman to lead a big US airline |url=https://apnews.com/article/jetblue-ceo-resigns-hayes-bbe0b813deaaba65a18fd8355ca6c353 |access-date=2024-01-26 |website=AP News |language=en}}</ref>

==== Former Chairmenchairmen of the Boardboard ====

==== Former Chiefchief Executiveexecutive Officersofficers ====

{{As of|2024|0609}}, JetBlue operates the following aircraft:<ref>{{cite web |title=Our planes |url=http://www.jetblue.com/travel/planes/ |access-date=September 15, 2023 |publisher=JetBlue}}</ref><ref>{{cite web |date=April 15, 2024 |title=JetBlue Airways Fleet Details and History |url=https://www.planespotters.net/airline/JetBlue-Airways |access-date=April 15, 2024 |website=Planespotters.net}}</ref>{{Sticky header}}

|3134

|6966<ref name="airbus.com">Airbus Orders and Deliveries (XLS), monthly updated, accessed via {{cite web |title=Orders & deliveries |url=https://www.airbus.com/en/products-services/commercial-aircraft/market/orders-and-deliveries |access-date=September 15, 2023 |website=Airbus |date=June 16, 2021 |publisher=Airbus SAS}}</ref>

|119

|119120

|89

|3534<ref name="airbus.com" />

|3423

!293286

!119115

| caption4 = [[Embraer 190E-Jet family#E190 and E195|Embraer E190]]

Since 2011 JetBlue has made multiple order and order differentials. At first the airline intended to revamp its fleet with the introduction of 40 [[A320neo|Airbus A320neo]]s. The airline has made multiple changes to its order books with ordering multiple Airbus A321 aircraft and later converting almost all of its A320neo orders to ones for the Airbus A321neo.<ref>{{Cite web |date=June 21, 2011 |title=JetBlue Announces Revised Fleet Delivery Schedule |url=https://www.prnewswire.com/news-releases/jetblue-announces-revised-fleet-delivery-schedule-124265094.html |access-date=December 22, 2023 |website=PR Newswire |language=en}}</ref><ref>{{Cite web |date=2011-06-21 |title=JetBlue Orders 40 New Airbus A320neo and 30 A321 Aircraft, Will Add Winglets to Entire Fleet |url=https://www.nycaviation.com/2011/06/jetblue-orders-40-new-airbus-a320neo-and-30-a321-aircraft-will-add-winglets-to-entire-fleet/16182 |access-date=2022-10-22 |website=NYCAviation |language=en-US}}</ref><ref>{{Cite web |date=October 23, 2013 |title=JetBlue Announces Fleet Restructuring |url=https://www.prnewswire.com/news-releases/jetblue-announces-fleet-restructuring-229676001.html |access-date=December 22, 2023 |website=PR Newswire |language=en}}</ref>

* August 9, 2010, [[JetBlue flight attendant incident|an incident occurred on board Flight 1052]], from [[Pittsburgh]] to [[New York City]] on board an [[Embraer E-Jet family#E190 and E195|Embraer 190]] registered N274JB. A veteran flight attendant, Steven Slater announced over the intercom that he was abused by a passenger and he was quitting his job. He then stole and guzzleddrank two beers before deploying the [[Evacuation slide|emergency evacuation slide]] and sliding down. The same flight attendant then claimed to be injured by the woman as he was instructing her to sit down. StevenSlater later attempted to reapply for his job but failed.

* January 22, 2022 : Flight 1748 (Airbus A320-232) en route from [[Yampa Valley Regional Airport]] to [[Fort Lauderdale–Hollywood International Airport]] suffered a [[tail strike]] during takeoff whilst trying to avoid an oncoming [[Beechcraft Super King Air 350]] that was landing on the opposite side of the runway. Flight 1748 was diverted to [[Denver International Airport]] with no injuries on board.<ref>{{Cite web|url=https://apnews.com/article/ntsb-jetblue-tail-accident-colorado-effee382edc9fc2c3fe4f2e6b105dfc7|title=NTSB says a JetBlue captain took off quickly to avoid an incoming plane in Colorado last year|last=Koenig|first=David|date=December 13, 2023|website=[[AP News]]|access-date=January 7, 2024}}</ref><ref>{{ASN accident |id=20220122-0|title= |wikibase=N |accessdate= August 9, 2022 }}</ref> The aircraft was later repaired, and put back into service.<ref>{{Cite web |title=Accident Airbus A320-232 N760JB, Saturday 22 January 2022 |url=https://asn.flightsafety.org/asndb/318874 |access-date=2024-07-14 |website=asn.flightsafety.org}}</ref>