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{{short description|American fast food restaurant chain}}
{{pp-semi-indef}}
{{
{{use mdy dates|date=June 2023}}
{{Infobox company
| name = Chick-fil-A, Inc.
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| location_country = United States
| locations = 3,059<ref name="scrapehero.com" />
| key_people = {{unbulleted list|[[Dan Cathy]] ([[Chairperson|
| owner = Cathy family
| revenue = {{profit}}[[United States dollar|US$]]21.6 billion (2023)<ref>[https://www.qsrmagazine.com/story/chick-fil-a-made-over-21-billion-in-2023/] {{Webarchive|url=https://web.archive.org/web/20210917130801/https://www.forbes.com/sites/aliciakelso/2020/06/30/chick-fil-a-named-americas-favorite-restaurant-chain-for-the-sixth-straight-year/ |date=September 17, 2021 }}.</ref><ref name="3rd largest">{{cite web|url=https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand|last=Ravneberg|first=Christi|date=June 25, 2019|title=Inside Chick-fil-A's rise to 3rd-largest restaurant brand|work=[[Nations Restaurant News]]|access-date=June 25, 2019|archive-date=June 26, 2019|archive-url=https://web.archive.org/web/20190626012453/https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand|url-status=live}}</ref>
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| founded = {{start date and age|1946|5|23}} in [[Hapeville, Georgia|Hapeville]], [[Georgia (U.S. state)|Georgia]], U.S.
| founder = [[S. Truett Cathy]]
| area_served = {{ubl|United States (including Puerto Rico)|Canada|Singapore|United Kingdom}}
| num_employees = 35,574 {{As of|2021|8||lc=y|df=US}}<ref>{{cite web |url=https://craft.co/chick-fil-a |title=Chick-fil-a about-us |access-date=September 3, 2021 |date=n.d. |author=<!-not stated--> |archive-date=September 3, 2021 |archive-url=https://web.archive.org/web/20210903184512/https://craft.co/chick-fil-a |url-status=live }}</ref>
| products = [[Chicken sandwich]]es, [[Chicken as food|chicken dishes]]
| website = [http://www.chick-fil-a.com/ chick-fil-a.com]<br />[http://www.chick-fil-a.ca/ chick-fil-a.ca]<br />[http://www.chick-fil-a.pr/ chick-fil-a.pr]
| footnotes =
}}
'''Chick-fil-A, Inc.''' ({{IPAc-en|ˌ|tʃ|ɪ|k|f|ᵻ|ˈ|l|eɪ}} {{respell|CHIK-fil|AY|'}}, a [[Word play|play]] on the [[American English]] pronunciation of "[[wikt:filet#Pronunciation|filet]]") is an American [[fast food restaurant]] chain and the largest chain specializing in [[chicken sandwich]]es.<ref>{{cite web|url=https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand/gallery?slide=3|last=Ravneberg|first=Christi|date=June 25, 2019|title=Dominating the chicken market|work=[[Nations Restaurant News]]|access-date=June 25, 2019|archive-date=September 21, 2019|archive-url=https://web.archive.org/web/20190921233602/https://www.nrn.com/top-200-restaurants/inside-chick-fil-s-rise-3rd-largest-restaurant-brand/gallery?slide=3|url-status=live}}</ref> Headquartered in [[College Park, Georgia]], Chick-fil-A operates 3,059 restaurants across 48 states, as well as in the [[District of Columbia]] and [[Puerto Rico]].<ref name="scrapehero.com">{{cite web|title=Number of Chick-Fil-A locations in the United States|url=https://www.scrapehero.com//location-reports/Chick-Fil-A-USA/|access-date=May 9, 2021|website=ScrapeHero|archive-date=June 16, 2021|archive-url=https://web.archive.org/web/20210616043207/https://www.scrapehero.com//location-reports/Chick-Fil-A-USA/|url-status=live}}</ref><ref>{{cite web |last=Beile |first=Kelly Anne |date=March 8, 2018 |title=Hurry to Chick-fil-A now for free breakfast |url=https://kfoxtv.com/news/kfox14-social-news/hurry-to-chick-fil-a-now-for-free-breakfast |url-status=dead |archive-url=https://web.archive.org/web/20190625233711/https://kfoxtv.com/news/kfox14-social-news/hurry-to-chick-fil-a-now-for-free-breakfast |archive-date=June 25, 2019 |access-date=June 25, 2019 |work=[[KFOX-TV]]}}</ref> The company also has operations in Canada, and previously had restaurants in the United Kingdom and South Africa. The restaurant has a breakfast menu, as well as a lunch and dinner menu. The chain also provides catering services.<ref>{{cite web|url=http://www.cfarestaurant.com/springhurst/menu|title=Chick-fil-A Operator Website - Home Page|website=www.cfarestaurant.com|access-date=October 6, 2017|archive-date=March 4, 2011|archive-url=https://web.archive.org/web/20110304165832/http://www.cfarestaurant.com/springhurst/menu|url-status=live}}</ref> Chick-fil-A calls its specialty the "original chicken sandwich". It is a piece of [[Deep frying|deep-fried]] [[Breading|breaded]] boneless [[chicken breast]] served on a toasted [[bun]] with two slices of [[dill pickle]], or with lettuce, tomato, and cheese.<ref>{{Cite web |title=Chick-fil-A Chicken Sandwich |url=https://www.chick-fil-a.com/menu/entrees/chick-fil-a-chicken-sandwich |access-date=2024-02-25 |website=Chick-fil-A |language=en}}</ref>
Many of the company's values are influenced by the Christian religious beliefs of its late founder, [[S. Truett Cathy]] (1921–2014), a devout [[Southern Baptist]]. Reflecting a commitment to [[Sunday Sabbatarianism]], all {{nowrap|Chick-fil-A}} restaurants are closed for business on Sundays,<ref name="newyorker-2018-04-13">{{cite magazine|url=https://www.newyorker.com/culture/annals-of-gastronomy/chick-fil-as-creepy-infiltration-of-new-york-city|title=Chick-fil-A's Creepy Infiltration of New York City|first=Dan|last=Piepenbring|magazine=The New Yorker |date=April 13, 2018|via=www.newyorker.com|access-date=April 16, 2018|archive-date=April 13, 2018|archive-url=https://web.archive.org/web/20180413164846/https://www.newyorker.com/culture/annals-of-gastronomy/chick-fil-as-creepy-infiltration-of-new-york-city|url-status=live}}</ref><ref name="Adkins2019">{{cite journal |last1=Adkins |first1=Cooper |title=New Kanye West album shocks listeners |journal=[[The Georgetonian]] |date=November 6, 2019 |volume=CXXXVIV |issue=20 |page=8 |language=English}}</ref> [[Thanksgiving]], and [[Christmas Day]].<ref name="About">{{cite web |url=https://www.chick-fil-a.com/Contact-Support |title=About Chick-fil-A |publisher=Chick-fil-A |access-date=July 1, 2017 |archive-date=January 11, 2017 |archive-url=https://web.archive.org/web/20170111104613/https://www.chick-fil-a.com/Contact-Support |url-status=live }}</ref> During the [[Western Christian]] liturgical season of [[Lent]], {{nowrap|Chick-fil-A}} promotes fish sandwiches, following the Christian tradition of [[Friday Fast|abstinence from meat]] during Lent.<ref name="Meyer2019">{{cite web |last1=Meyer |first1=Zlati |title=Chick-fil-A serves up fish sandwiches for Lent, now through April 20 |url=https://www.usatoday.com/story/money/2019/03/06/chick-fil-a-serves-fish-sandwich-for-lent/3079575002/ |publisher=[[USA Today]] |access-date=February 20, 2021 |language=English |date=March 7, 2019 |archive-date=October 30, 2020 |archive-url=https://web.archive.org/web/20201030135117/https://www.usatoday.com/story/money/2019/03/06/chick-fil-a-serves-fish-sandwich-for-lent/3079575002/ |url-status=live }}</ref><ref name="Puhak2020">{{cite web |last1=Puhak |first1=Janine |title=Chick-fil-A brings back limited-edition fish sandwich for Lent |url=https://www.independent.co.uk/life-style/food-and-drink/chick-fil-fish-sandwich-lent-where-fried-cod-easter-a9373126.html |work=[[The Independent]] |access-date=February 20, 2021 |language=English |date=March 3, 2020 |archive-date=June 14, 2021 |archive-url=https://web.archive.org/web/20210614060150/https://www.independent.co.uk/life-style/food-and-drink/chick-fil-fish-sandwich-lent-where-fried-cod-easter-a9373126.html |url-status=live }}</ref> The company's [[Christian right|conservative]] opposition to [[same-sex marriage]] has [[Chick-fil-A and LGBT people|caused controversy]]
▲Many of the company's values are influenced by the Christian religious beliefs of its late founder, [[S. Truett Cathy]] (1921–2014), a devout [[Southern Baptist]]. Reflecting a commitment to [[Sunday Sabbatarianism]], all {{nowrap|Chick-fil-A}} restaurants are closed for business on Sundays,<ref name="newyorker-2018-04-13">{{cite magazine|url=https://www.newyorker.com/culture/annals-of-gastronomy/chick-fil-as-creepy-infiltration-of-new-york-city|title=Chick-fil-A's Creepy Infiltration of New York City|first=Dan|last=Piepenbring|magazine=The New Yorker |date=April 13, 2018|via=www.newyorker.com|access-date=April 16, 2018|archive-date=April 13, 2018|archive-url=https://web.archive.org/web/20180413164846/https://www.newyorker.com/culture/annals-of-gastronomy/chick-fil-as-creepy-infiltration-of-new-york-city|url-status=live}}</ref><ref name="Adkins2019">{{cite journal |last1=Adkins |first1=Cooper |title=New Kanye West album shocks listeners |journal=[[The Georgetonian]] |date=November 6, 2019 |volume=CXXXVIV |issue=20 |page=8 |language=English}}</ref> [[Thanksgiving]], and [[Christmas Day]].<ref name="About">{{cite web |url=https://www.chick-fil-a.com/Contact-Support |title=About Chick-fil-A |publisher=Chick-fil-A |access-date=July 1, 2017 |archive-date=January 11, 2017 |archive-url=https://web.archive.org/web/20170111104613/https://www.chick-fil-a.com/Contact-Support |url-status=live }}</ref> During the [[Western Christian]] liturgical season of [[Lent]], {{nowrap|Chick-fil-A}} promotes fish sandwiches, following the Christian tradition of [[Friday Fast|abstinence from meat]] during Lent.<ref name="Meyer2019">{{cite web |last1=Meyer |first1=Zlati |title=Chick-fil-A serves up fish sandwiches for Lent, now through April 20 |url=https://www.usatoday.com/story/money/2019/03/06/chick-fil-a-serves-fish-sandwich-for-lent/3079575002/ |publisher=[[USA Today]] |access-date=February 20, 2021 |language=English |date=March 7, 2019 |archive-date=October 30, 2020 |archive-url=https://web.archive.org/web/20201030135117/https://www.usatoday.com/story/money/2019/03/06/chick-fil-a-serves-fish-sandwich-for-lent/3079575002/ |url-status=live }}</ref><ref name="Puhak2020">{{cite web |last1=Puhak |first1=Janine |title=Chick-fil-A brings back limited-edition fish sandwich for Lent |url=https://www.independent.co.uk/life-style/food-and-drink/chick-fil-fish-sandwich-lent-where-fried-cod-easter-a9373126.html |work=[[The Independent]] |access-date=February 20, 2021 |language=English |date=March 3, 2020 |archive-date=June 14, 2021 |archive-url=https://web.archive.org/web/20210614060150/https://www.independent.co.uk/life-style/food-and-drink/chick-fil-fish-sandwich-lent-where-fried-cod-easter-a9373126.html |url-status=live }}</ref> The company's [[Christian right|conservative]] opposition to [[same-sex marriage]] has [[Chick-fil-A and LGBT people|caused controversy]], though the company began to loosen its stance on this issue from 2019.<ref>{{Cite news |last=Heil |first=Emily |date=November 18, 2019 |title=Chick-fil-A drops donations that angered LGBTQ groups, and conservative leaders cry betrayal |url=https://www.washingtonpost.com/news/voraciously/wp/2019/11/18/chick-fil-a-drops-donations-that-angered-lgbt-groups-and-conservatives-cry-betrayal/|newspaper=The Washington Post}}</ref> Despite numerous controversies and boycott attempts, the 2022 [[American Customer Satisfaction Index]] found that Chick-fil-A remained the country's favorite fast food chain for the eighth consecutive year, and it has the highest per store sales of any fast food chain in the nation.<ref>{{cite news |title=Chick-fil-A Beats the Boycott The restaurant chain remains the most popular in America, despite political attacks. |url=https://www.wsj.com/articles/chick-fil-a-beats-the-boycott-americas-favorite-restaurant-dan-cathy-customer-satisfaction-survey-11657059430 |website=[[The Wall Street Journal]] |date=July 5, 2022 |access-date=April 26, 2023}}</ref><ref>{{Cite web |title=2023 QSR top 30 list of fast food chains by per-unit sales - Retail Watchers |url=https://www.retailwatchers.com/viewtopic.php?t=3888 |access-date=2024-03-25 |website=www.retailwatchers.com}}</ref>
==History==
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On February 13, 2023, they began offering their first non-meat sandwich, a breaded cauliflower sandwich.<ref>{{cite web |url=https://apnews.com/article/chick-fil-a-plant-based-cauliflower-sandwich-b98ced1c8f60a907384124fecbd4273f |title=Chick-fil-A tests its first plant-based sandwich|website=[[Associated Press]] |date=February 9, 2023 }}</ref>
In May 2023, Chick-fil-A closed its
==Business model==
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To compete with Chick-fil-A, fried chicken chain [[Popeyes]], followed by others, introduced a fried chicken sandwich in 2019, starting the [[Chicken Sandwich Wars]].
=== Retail sale of sauces ===
In the spring of 2020, Chick-fil-A test-trialed the sale of two of their dipping sauces at some supermarkets in Florida, with all profits earmarked for a scholarship fund for company's store level employees.<ref>{{Cite web |last=Wiener-Bronner |first=Danielle |date=March 11, 2020 |title=Chick-fil-A will start selling bottles of its signature sauce {{!}} CNN Business |url=https://www.cnn.com/2020/03/11/business/chick-fil-a-sauce-bottle/index.html |access-date=April 22, 2023 |website=CNN |language=en}}</ref><ref>{{Cite web |last=Saxena |first=Jaya |date=March 11, 2020 |title=Chick-fil-A Will Sell Its Signature Sauce at Grocery Stores for DIY Chicken Sandwich Wars |url=https://www.eater.com/2020/3/11/21174705/chick-fil-a-signature-sauce-will-be-sold-in-grocery-stores |access-date=April 22, 2023 |website=Eater |language=en}}</ref> The trial was considered successful, and distribution was expanded nationwide by 2021.<ref>{{Cite web |date=March 17, 2021 |title=You Can Finally Buy Chick-fil-A Sauce In More States |url=https://www.delish.com/food-news/a34450490/chick-fil-a-sauces-stores/ |access-date=April 22, 2023 |website=Delish |language=en-us}}</ref> Two more sauces were added in 2023.<ref>{{Cite news |last=Cherico |first=Rebecca |date=April 17, 2023 |title=Chick-Fil-A Is Sending Two More Sauces To Grocery Stores (And We Got The Merch) |url=https://www.mashed.com/1258510/chick-fil-a-is-sending-two-more-sauces-to-grocery-stores-and-we-got-the-merch/ |access-date=April 22, 2023 |website=Mashed |language=en-US}}</ref>
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In an interview with ABC News's ''[[Nightline]]'', Truett's son [[Dan T. Cathy]] told reporter [[Vicki Mabrey]] that the company is also closed on Sundays because "by the time Sunday came, he was just worn out. And Sunday was not a big trading day, anyway, at the time. So he was closed that first Sunday and we've been closed ever since. He figured if he didn't like working on Sundays, that other people didn't either."<ref>
{{cite web |title=Nightline''(ABC-TV)'' presents: Chik-fil-A Wins Customers ... by closing |work=[[ABC News (United States)|ABC News]] |url=https://abcnews.go.com/Nightline/10Commandments/ten-commandments-sabbath-holy-chick-fila-closes-sundays/story?id=8570384&page=3 |date=September 23, 2009 |access-date=September 19, 2010 |first1=Vicki |last1=Mabrey |first2=Mary |last2=Marsh |name-list-style=amp |archive-url=https://web.archive.org/web/20101228020145/http://abcnews.go.com/Nightline/10Commandments/ten-commandments-sabbath-holy-chick-fila-closes-sundays/story?id=8570384&page=3 |archive-date=December 28, 2010 |url-status=live}}
</ref>
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===Serving chicken without antibiotics===
In February 2014, Chick-fil-A announced plans to serve chicken raised without antibiotics in its restaurants nationwide within five years, the first fast-food restaurant to make this commitment.<ref name="abfree">{{cite web |url=http://www.restaurantnews.com/chick-fil-a-to-serve-antibiotic-free-chicken/ |title=Chick-fil-A to Serve Antibiotic-Free Chicken |magazine=Restaurant News |date=February 11, 2014 |author=<!--not stated--> |access-date=March 5, 2014 |archive-date=April 2, 2015 |archive-url=https://web.archive.org/web/20150402112431/http://www.restaurantnews.com/chick-fil-a-to-serve-antibiotic-free-chicken/ |url-status=live }}</ref> This was implemented by May 2019.<ref name=":0">{{Cite web |title=No Antibiotics Ever |url=https://www.chick-fil-a.com/about/great-food/no-antibiotics-ever |
===Removal of additives===
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===Canada===
[[File:Chick-fil-A at Yonge and Bloor - 04.jpg|thumb|Chick-fil-A at [[One Bloor]] in Toronto.]]
In September 1994, Chick-fil-A opened its first location outside of the United States inside a student
Chick-fil-A opened a restaurant in [[Toronto]], [[Ontario]], on September 6, 2019, in the Yonge and Bloor Street area. There were protests criticizing the company's violation of animal rights and "history of supporting anti-[[LGBTQ]] causes".<ref>{{cite web |url=https://www.thestar.com/news/gta/2019/09/06/protesters-rally-at-chick-fil-a-opening-in-toronto-over-owners-record-on-lgbtq-issues.html |title=Protesters rally at Chick-fil-A opening in Toronto over owner's record on LGBTQ issues |last=Warren |first=May |date=September 6, 2019 |website=Toronto Star |access-date=March 25, 2021 |archive-date=September 12, 2019 |archive-url=https://web.archive.org/web/20190912231527/https://www.thestar.com/news/gta/2019/09/06/protesters-rally-at-chick-fil-a-opening-in-toronto-over-owners-record-on-lgbtq-issues.html |url-status=live }}</ref> Chick-fil-A announced that it would open two other locations in Toronto during 2019, and 12 additional stores in the [[Greater Toronto Area]] over the subsequent five years.<ref>{{cite web |url=https://www.usatoday.com/story/money/2018/07/25/chick-fil-open-first-franchised-international-store-toronto/834157002/,= |title=Chick-fil-A starts its international expansion in Toronto next year |last=Tobin |first=Ben |date=July 25, 2018 |website=USA Today |access-date=March 25, 2021}}</ref> The chain's second Toronto location opened at the [[Yorkdale Shopping Centre]] in January 2020.<ref>{{Cite web |date=January 3, 2020 |title=Chick-fil-A is opening its second Toronto location next week |url=https://www.blogto.com/eat_drink/2020/01/chick-fil-a-yorkdale-mall-toronto-opening-date/ |access-date=April 12, 2022 |website=www.blogto.com |language=en}}</ref>
The company expanded to other areas of Ontario in 2021, opening standalone locations with drive-through restaurants in [[Kitchener, Ontario|Kitchener]] in August, and [[Windsor, Ontario|Windsor]] in October.<ref>{{Cite news|date=August 3, 2021 |title=Chick-fil-A franchise to open in Kitchener on Saturday |url=https://globalnews.ca/news/8081718/chick-fil-a-kitchener-opening/ |access-date=April 12, 2022 |website=Global News |language=en-US}}</ref><ref>{{Cite news |date=October 29, 2021 |title=Chick-fil-A opens Windsor location with long lines and small protest|first=Kathleen|last=Saylors|url=https://windsorstar.com/news/local-news/chick-fil-a-opens-windsor-location-thursday |newspaper=Windsor Star}}</ref>
In 2024, the company opened a location in the Phase III food court of [[West Edmonton Mall]] in Edmonton, Alberta.<ref>{{Cite web |date=2024-08-15 |title=Chick-fil-A opens West Edmonton Mall location |url=https://edmonton.ctvnews.ca/chick-fil-a-opens-west-edmonton-mall-location-1.7002470 |access-date=2024-08-17 |website=Edmonton |language=en}}</ref>
===South Africa===
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In February 2019, Chick-fil-A opened a store on a 12-month pilot scheme in [[Aviemore|Aviemore, Scotland]]. The store was closed in January 2020 amidst protest and controversy from locals and customers regarding the chain's former donations to charities supporting anti-LGBT rights causes. Chick-Fil-A said that they had always planned a short-term stay at the location.<ref>{{cite web|url=https://news.stv.tv/highlands-islands/controversial-fast-food-chain-chick-fil-a-closes-scots-outlet|title=Controversial fast-food chain Chick Fil A closes Scots outlet|date=January 21, 2020|website=STV News|language=en-GB|access-date=January 22, 2020|archive-date=January 27, 2020|archive-url=https://web.archive.org/web/20200127151705/https://news.stv.tv/highlands-islands/controversial-fast-food-chain-chick-fil-a-closes-scots-outlet|url-status=live}}</ref>
Later the company changed some policies, appointing its first head of diversity, in 2020, and focused its charitable activities on education and hunger alleviation rather than opponents of same-sex marriage. In September 2023 the company said that it planned to open five restaurants in the UK from early 2025, investing over $
===Puerto Rico===
Chick-fil-A opened its first location in [[Puerto Rico]] in 2022 and has now expanded to seven restaurants<ref>{{cite news |url=https://chick-menu.com/chick-fil-a-puerto-rico-locations/ |title=Chick-fil-A Restaurants in Puerto Rico |date=July 25, 2024 }}</ref> with the plan for up to 25 locations by 2030. The unique menu includes [[coffee]] 100% grown and roasted in Puerto Rico.
=== Expansion to Asia and Europe ===
Chick-fil-A CEO Andrew Cathy announced in March{{nbsp}}2023 that it planned to open restaurants in both Asia and Europe by 2026, and was set to expand to a total of five overseas markets by 2030. The ''Wall Street Journal'' reported that it was seeking countries with "stable economies, dense populations, and a demand for chicken".<ref name="wsj-haddon-23">{{cite news |last1=Haddon |first1=Heather |title=Chick-fil-A Wants to Serve Its Chicken Sandwiches in Asia and Europe |url=https://www.wsj.com/articles/chick-fil-a-wants-to-serve-its-chicken-sandwiches-in-asia-and-europe-2af2eec4 |work=[[The Wall Street Journal]] |date=March 13, 2023}}</ref>
====Singapore====
On 26 June 2024, Chick-fil-A
==Planned locations==
{{Update section|date=March 2023}}
In July 2018, Chick-fil-A announced it would be opening its first location in [[Hawaii]] in [[Kahului, Hawaii|Kahului]] in early 2022, with additional locations in Honolulu and Kapoleo to follow.<ref>{{cite web|url=https://thechickenwire.chick-fil-a.com/news/chick-fil-a-is-coming-to-hawaii|title=Chick-fil-A is Coming to Hawaii|work=Chicken Wire|access-date=August 23, 2021|archive-date=August 23, 2021|archive-url=https://web.archive.org/web/20210823024938/https://thechickenwire.chick-fil-a.com/news/chick-fil-a-is-coming-to-hawaii|url-status=live}}</ref> The first [[Puerto Rico|Puerto Rican]] location opened on March 3, 2022, in [[Bayamón]].<ref>{{cite web|url=https://www.foodbusinessnews.net/articles/17579-chick-fil-a-making-push-into-puerto-rico|title=Chick-fil-A making a push into Puerto Rico|work=Food Business News|access-date=December 30, 2020|archive-date=December 29, 2020|archive-url=https://web.archive.org/web/20201229151906/https://www.foodbusinessnews.net/articles/17579-chick-fil-a-making-push-into-puerto-rico|url-status=live}}</ref>
==Advertising==
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"Eat Mor Chikin" is the chain's most prominent advertising slogan, created by [[The Richards Group]] in 1995.<ref name="newyorker-2018-04-13" /> The slogan is often seen in advertisements, featuring [[Holstein Friesian cattle|Holstein]] [[dairy cows]]<ref>{{cite web |title=Why does Chick-fil-A use dairy cows on its advertising? |url=http://www.chick-fil-a.com/FAQ#?category=10 |website=Chick-fil-A |date=n.d. |author=<!-not stated--> |access-date=November 13, 2015 |archive-date=August 20, 2012 |archive-url=https://web.archive.org/web/20120820071456/http://www.chick-fil-a.com/FAQ#?category=10 |url-status=live }}</ref> that are often seen wearing (or holding) signs that (usually) read "Eat Mor Chikin" in capital letters. The ad campaign was temporarily halted on January 1, 2004, during a [[Bovine spongiform encephalopathy|mad cow disease]] scare, so as not to make the chain seem insensitive or appear to be taking advantage of the scare to increase its sales. Two months later, the cows were put up again.{{Citation needed|date=November 2021}} The cows replaced the chain's old mascot, Doodles, an [[Anthropomorphism|anthropomorphized]] chicken that still appears as the C on the logo.<ref>{{cite web |url=https://www.thedailymeal.com/eat/things-you-didnt-know-about-chick-fil-a-gallery |website=thedailymeal.com |publisher=The Daily Meal Staff |access-date=March 11, 2020 |title=20 Things You Didn't Know About Chick-fil-A |date=April 25, 2019 |archive-date=April 15, 2020 |archive-url=https://web.archive.org/web/20200415080419/https://www.thedailymeal.com/eat/things-you-didnt-know-about-chick-fil-a-gallery |url-status=live }}</ref><ref>{{cite news |first=Joe Guy |last=Collier |title=Dress-as-a-cow day reflects Chick-fil-A's 'have fun' culture |newspaper=[[The Atlanta Journal-Constitution]] |date=July 9, 2008 |url=http://www.ajc.com/business/content/business/stories/2008/07/09/chickfila_cow_day.html |url-status=dead |archive-url=https://web.archive.org/web/20080714035937/http://www.ajc.com/business/content/business/stories/2008/07/09/chickfila_cow_day.html |archive-date=July 14, 2008}}</ref>
Chick-fil-A vigorously protects its intellectual property, sending [[cease and desist]] letters to those they think have infringed on their trademarks.<ref>{{cite news |last1=Pedicini |first1=Sandra |title=Chick-fil-A cries fowl over Eat More Produce |url=
A 2011 letter to Vermont artist [[Bo Muller-Moore]] who [[Screen printing|screen prints]] T-shirts reading: "Eat More Kale" demanded that he cease printing the shirts and turn over his website.<ref>{{cite news |last=Carapezza |first=Kirk |title=In Vermont, Fighting for the Rights To 'Eat More' |url=http://www.vpr.net/news_detail/92625/in-vermont-fighting-for-rights-to-eat-more/ |access-date=December 4, 2011 |work=[[Vermont Public Radio]] |date=December 2, 2011 |archive-date=December 14, 2012 |archive-url=https://web.archive.org/web/20121214101547/http://www.vpr.net/news_detail/92625/in-vermont-fighting-for-rights-to-eat-more/ |url-status=live }}</ref> The incident drew criticism from Vermont governor [[Peter Shumlin]], and created backlash against what he termed Chick-fil-A's "corporate bullying".<ref>{{cite news |last=Bidgood |first=Jess |title=Chicken Chain Says Stop, but T-Shirt Maker Balks |url=https://www.nytimes.com/2011/12/05/us/eat-more-kale-t-shirts-challenged-by-chick-fil-a.html?_r=1&smid=tw-nytimes&seid=auto |newspaper=[[The New York Times]] |date=December 4, 2011 |access-date=February 26, 2017 |archive-date=September 1, 2017 |archive-url=https://web.archive.org/web/20170901024509/http://www.nytimes.com/2011/12/05/us/eat-more-kale-t-shirts-challenged-by-chick-fil-a.html?_r=1&smid=tw-nytimes&seid=auto |url-status=live }}</ref> On December 11, 2014, Bo Muller-Moore announced that the U.S. Patent Office granted his application to trademark his "Eat More Kale" phrase. A formal announcement of his victory took place on December 12, 2014, with Shumlin and other supporters on the Statehouse steps. His public fight drew regional and national attention, the support of Shumlin, and a team of pro-bono law students from the University of New Hampshire legal clinic.<ref>{{cite news |last= Ring |first= Wilson |title= Man celebrates his new 'eat more kale' trademark |url= http://www.whdh.com/story/27611257/apnewsbreak-artist-wins-eat-more-kale-trademark |date= December 12, 2014 |publisher= [[WHDH (TV)|WHDH]] |url-status= dead |archive-url= https://archive.today/20141212201719/http://www.whdh.com/story/27611257/apnewsbreak-artist-wins-eat-more-kale-trademark |archive-date= December 12, 2014 |access-date= December 12, 2014 }}</ref>
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* {{cite news |title=Mayor's letter to Chick-fil-A |url=http://bostonherald.com/news/document.bg?f=misc/Chick-fil-A-1&h=Mayor%27s%20letter%20to%20Chick-fil-A&p=&k=bh |access-date=July 26, 2012 |newspaper=The Boston Herald |date=July 20, 2012 |first=Thomas M. |last=Menino |author-link=Thomas Menino |archive-url=https://web.archive.org/web/20120724180750/http://bostonherald.com/news/document.bg?f=misc%2FChick-fil-A-1&h=Mayor%27s%20letter%20to%20Chick-fil-A&p=&k=bh |archive-date=July 24, 2012 |url-status=dead }}
* {{cite news |last=Dardick |first=Hal |title=Alderman to Chick-fil-A: No deal |url=https://www.chicagotribune.com/business/breaking/ct-met-chicago-chick-fil-a-20120725,0,929023.story |access-date=July 26, 2012 |newspaper=[[Chicago Tribune]] |date=July 25, 2012 |archive-url=https://web.archive.org/web/20120726084925/http://www.chicagotribune.com/business/breaking/ct-met-chicago-chick-fil-a-20120725,0,929023.story |archive-date=July 26, 2012 |url-status=live}}
</ref> The proposed local bans drew criticism from liberal pundits, legal experts, and the [[American Civil Liberties Union]].<ref>▼
{{cite news |last=Drum |first=Kevin |title=Rahm Emanuel Needs to Back Off on Chick-fil-A |url=https://www.motherjones.com/kevin-drum/2012/07/rahm-emanuel-needs-back-chick-fil |access-date=July 26, 2012 |magazine=[[Mother Jones (magazine)|Mother Jones]] |date=July 26, 2012 |archive-url=https://web.archive.org/web/20120727141825/http://www.motherjones.com/kevin-drum/2012/07/rahm-emanuel-needs-back-chick-fil |archive-date=July 27, 2012 |url-status=live}}▼
*
*
</ref>
▲The proposed bans drew criticism from liberal pundits, legal experts, and the [[American Civil Liberties Union]].<ref>
▲{{cite news |last=Drum |first=Kevin |title=Rahm Emanuel Needs to Back Off on Chick-fil-A |url=https://www.motherjones.com/kevin-drum/2012/07/rahm-emanuel-needs-back-chick-fil |access-date=July 26, 2012 |magazine=[[Mother Jones (magazine)|Mother Jones]] |date=July 26, 2012 |archive-url=https://web.archive.org/web/20120727141825/http://www.motherjones.com/kevin-drum/2012/07/rahm-emanuel-needs-back-chick-fil |archive-date=July 27, 2012 |url-status=live}}
▲* {{cite web |url=http://www.nbcchicago.com/blogs/ward-room/Conservatives-AND-Liberals-Defending-Chick-fil-A-163880526.html |title=Conservatives and Liberals Defend Chick-fil-A |work=[[WMAQ-TV]] |date=July 26, 2012 |access-date=July 26, 2012 |first=McClelland |last=Edward |archive-url=https://web.archive.org/web/20120729041154/http://www.nbcchicago.com/blogs/ward-room/Conservatives-AND-Liberals-Defending-Chick-fil-A-163880526.html |archive-date=July 29, 2012 |url-status=live}}
▲* {{cite news |url=http://www.foxnews.com/politics/2012/07/26/politician-plan-to-block-chick-fil-is-unconstitutional-legal-experts-say/ |title=Legal eagles cry fowl over politicians' plans to block Chick-fil-A |publisher=[[Fox News]] |date=July 26, 2012 |access-date=July 26, 2012 |last=Miller |first=Joshua Rhett |archive-url=https://web.archive.org/web/20120726184209/http://www.foxnews.com/politics/2012/07/26/politician-plan-to-block-chick-fil-is-unconstitutional-legal-experts-say/ |archive-date=July 26, 2012 |url-status=live}}
▲</ref> [[The Jim Henson Company]], which had a ''[[Jim Henson's Pajanimals|Pajanimals]]'' kids' meal toy licensing arrangement with Chick-fil-A, said it would cease its business relationship, and donate the payment to the [[Gay & Lesbian Alliance Against Defamation]].<ref>
Sources:
* {{cite AV media |last=Rose |first=Annie |title=Chick-fil-A Backlash: Politicians, Muppets Respond |url=https://abcnews.go.com/WNT/video/chick-fil-backlash-politicians-muppets-respond-16857916 |access-date=July 28, 2012 |work=[[ABC News (United States)|ABC News]] |date=July 25, 2012 |archive-url=https://web.archive.org/web/20120728014204/http://abcnews.go.com/WNT/video/chick-fil-backlash-politicians-muppets-respond-16857916 |archive-date=July 28, 2012 |url-status=live}}
* {{cite news |last=Lendon |first=Brad |title=Henson, Huckabee take sides in Chick-fil-A same-sex marriage controversy |url=http://news.blogs.cnn.com/2012/07/24/muppets-huckabee-take-sides-in-chick-fil-a-same-sex-marriage-controversy/?hpt=hp_c3 |access-date=July 28, 2012 |work=[[CNN]] |date=July 24, 2012 |archive-url=https://web.archive.org/web/20120727044233/http://news.blogs.cnn.com/2012/07/24/muppets-huckabee-take-sides-in-chick-fil-a-same-sex-marriage-controversy/?hpt=hp_c3 |archive-date=July 27, 2012 |url-status=
* {{cite web |last1=Hsu |first1=Tiffany |title=Chick-fil-A's PR chief dies suddenly amid gay-marriage imbroglio |url=https://www.latimes.com/business/la-fi-chick-fil-a-20120728,0,765557.story |work=Los Angeles Times |access-date=October 13, 2018 |archive-url=https://web.archive.org/web/20120728021325/http://www.latimes.com/business/la-fi-chick-fil-a-20120728,0,765557.story |archive-date=July 28, 2012 |url-status=dead |date=July 28, 2012}}
</ref> Chick-fil-A stopped distributing the toys, claiming that unrelated safety concerns had arisen prior to the controversy.<ref>{{cite news |last=Bartkewicz |first=Anthony |url=http://articles.nydailynews.com/2012-07-25/news/32853027_1_gay-marriage-biblical-definition-dan-cathy |archive-url=https://archive.today/20130130042040/http://articles.nydailynews.com/2012-07-25/news/32853027_1_gay-marriage-biblical-definition-dan-cathy |url-status=dead |archive-date=January 30, 2013 |title=Coincidence? Chick-Fil-A pulls Jim Henson toys |access-date=July 30, 2012 |newspaper=[[New York Daily News]] |date=July 25, 2012}}</ref> Chick-fil-A released a statement on July 31, 2012, saying, "We are a restaurant company focused on food, service, and hospitality; our intent is to leave the policy debate over same-sex marriage to the government and political arena."<ref name="robinson2012">{{cite press release |last=Robinson |first=Steve |date=July 31, 2012 |url=http://www.chick-fil-a.com/Pressroom/Press-Releases#?release=LGBT-statement |title=Chick-fil-A Response to Recent Controversy |access-date=August 5, 2012 |website=Chick-fil-A |archive-url=https://web.archive.org/web/20120802093803/http://www.chick-fil-a.com/Pressroom/Press-Releases#?release=LGBT-statement |archive-date=August 2, 2012 |url-status=dead}}</ref>
In response to the controversy, former [[Arkansas]] Governor [[Mike Huckabee]] initiated a Chick-fil-A Appreciation Day movement to counter a [[boycott]] of Chick-fil-A launched by same-sex marriage activists. Many of the chain's stores reported record levels of customers that day.<ref name="abcnews.go.com">{{cite web |url=https://abcnews.go.com/Politics/OTUS/chick-fil-supporters-gather-appreciation-day/story?id=16904664#.UBnyts3Nmw8 |title=Chick-Fil-A Supporters Gather for Appreciation Day |work=[[ABC News (United States)|ABC News]] |date=August 1, 2012 |access-date=August 17, 2012 |first=Amy |last=Bingham |archive-url=https://web.archive.org/web/20120815215652/http://abcnews.go.com/Politics/OTUS/chick-fil-supporters-gather-appreciation-day/story?id=16904664#.UBnyts3Nmw8 |archive-date=August 15, 2012 |url-status=live}}</ref><ref name="latimes.com">{{cite news |last=Hsu |first=Tiffany |url=https://www.latimes.com/business/la-fi-chick-fil-a-day-20120802,0,1647505.story |title=Chick-fil-A fans and critics take to the streets |newspaper=Los Angeles Times |date=August 1, 2012 |access-date=August 17, 2012 |archive-url=https://web.archive.org/web/20120806051331/http://www.latimes.com/business/la-fi-chick-fil-a-day-20120802,0,1647505.story |archive-date=August 6, 2012 |url-status=live}}</ref><ref name="guardian.co.uk">{{cite news |first=Amanda |last=Holpuch |url=https://www.theguardian.com/lifeandstyle/us-news-blog/2012/aug/01/chick-fil-a-appreciation-day |title=Chick-fil-A appreciation day brings huge crowds to fast-food chain | Life and style | |newspaper=[[The Guardian]] |date=August 1, 2012 |access-date=August 17, 2012 |location=London |archive-url=https://web.archive.org/web/20131214113545/http://www.theguardian.com/lifeandstyle/us-news-blog/2012/aug/01/chick-fil-a-appreciation-day |archive-date=December 14, 2013 |url-status=live}}</ref> The United States [[Federal Aviation Administration]] also responded to two cities that were preventing Chick-fil-A from opening in their international airport, citing "Federal requirements prohibit airport operators from excluding persons on the basis of religious creed from participating in airport activities that receive or benefit from FAA grant funding."<ref>{{cite web|url=https://www.bizjournals.com/atlanta/news/2019/05/29/faa-investigates-chickfila-exclusion-airports.html?|last=Gailey|first=Alex|date=May 29, 2019|title=FAA launches religious discrimination investigation into Chick-fil-A's exclusion at U.S. airports|work=[[Atlanta Business Chronicle]]|access-date=May 31, 2019|archive-date=October 23, 2020|archive-url=https://web.archive.org/web/20201023122358/https://www.bizjournals.com/atlanta/news/2019/05/29/faa-investigates-chickfila-exclusion-airports.html|url-status=live}}</ref>
In April 2018, Chick-fil-A reportedly continued to donate to the [[Fellowship of Christian Athletes]], which opposes gay marriage.<ref name="newyorker-2018-04-13" /><ref>{{cite news |last1=Cruz |first1=Maria |title=Torontonians threaten to boycott conservative fast-food chain Chick-fil-A - Womens Post |url=https://www.womenspost.ca/torontonians-boycott-chick-fil-a/ |access-date=September 30, 2018 |work=Womens Post |date=July 30, 2018|archive-url=https://web.archive.org/web/20180904064651/https://www.womenspost.ca/torontonians-boycott-chick-fil-a/|archive-date=September 4, 2018}}</ref><ref>
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[[Category:Cathy family]]
[[Category:Chicken chains of the United States]]
[[Category:Organizations that oppose
[[Category:Sunday shopping]]
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