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{{Short description|List of employees who are working on any given day}}
{{Citations missing|date=June 2008}}

[[Image:WeeklySchedule.png|thumb|300px|An example of a weekly workplace schedule]]
[[Image:WeeklySchedule.png|thumb|300px|An example of a weekly workplace schedule]]


A '''schedule''', often called a '''rota''' or '''roster''', is a list of [[employment|employees]], and associated information e.g. location, working times, responsibilities for a given time period e.g. week, month or sports season.
A '''schedule''', often called a '''rota''' or a '''roster''', is a list of [[employment|employees]], and associated information e.g. location, department, working times, responsibilities for a given time period e.g. week, month or sports season.


A schedule is necessary for the day-to-day operation of many businesses e.g. [[retailing|retail store]], [[manufacturing]] facility and some [[offices]]. The process of creating a schedule is called '''scheduling'''. An effective workplace schedule balances the needs of stakeholders such as management, employees and [[customer]]s.
A [[schedule]] is necessary for the day-to-day operation of many businesses e.g. [[retailing|retail store]], [[manufacturing]] facility and some [[offices]]. The process of creating a schedule is called '''scheduling'''. An effective workplace schedule balances the needs of stakeholders such as [[management]], employees and [[customer]]s.


A ''daily'' schedule is usually ordered [[chronology|chronologically]], which means the first employees working that day are listed at the top, followed by the employee who comes in next, etc. A ''weekly'' or ''monthly'' schedule is usually ordered [[collation|alphabetically]], employees being listed on the left hand side of a grid, with the days of the week on the top of the grid.{{cn|date=October 2014}} In [[shift work]], a schedule usually employs a recurring [[shift plan]].
A ''daily'' schedule is usually ordered [[chronology|chronologically]], which means the first employees working that day are listed at the top, followed by the employee who comes in next, etc. A ''weekly'' or ''monthly'' schedule is usually ordered [[collation|alphabetically]], employees being listed on the left hand side of a grid, with the days of the week on the top of the grid.{{cn|date=October 2014}} In [[shift work]], a schedule usually employs a recurring [[shift plan]].
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A schedule is most often created by a [[Management|manager]]. In larger operations, a [[human resources]] manager or scheduling specialist may be solely dedicated to creating and maintaining the schedule. A schedule by this definition is sometimes referred to as [[workflow]].{{cn|date=October 2014}}
A schedule is most often created by a [[Management|manager]]. In larger operations, a [[human resources]] manager or scheduling specialist may be solely dedicated to creating and maintaining the schedule. A schedule by this definition is sometimes referred to as [[workflow]].{{cn|date=October 2014}}


Software is often used to enable organizations to better manage staff scheduling. Organizations commonly use [[spreadsheet]] software or [[employee scheduling software]] to create and manage shifts, assignments, and employee preferences. For large organisations employee scheduling can be complex,{{cn|date=October 2014}} and optimising this is framed as the [[Nurse scheduling problem]] in Operations Research.<ref>Math.edu [http://www.math.cmu.edu/~af1p/Teaching/OR2/Projects/P23/ORProject_Final_Copy.pdf "Nurse scheduling problem"]</ref> Advanced employee scheduling software also provides ways to connect with the staff, ask for their preferences and communicate the schedule to them.<ref name=NYT102812>{{cite news|title=A Part-Time Life, as Hours Shrink and Shift|url=https://www.nytimes.com/2012/10/28/business/a-part-time-life-as-hours-shrink-and-shift-for-american-workers.html|accessdate=October 28, 2012|newspaper=The New York Times|date=October 27, 2012|author=Steven Greenhouse}}</ref>
Software is often used to enable organizations to better manage staff scheduling. Organizations commonly use [[spreadsheet]] software or [[employee scheduling software]] to create and manage shifts, assignments, and employee preferences. For large organisations employee scheduling can be complex,{{cn|date=October 2014}} and optimising this is framed as the [[nurse scheduling problem]] in [[Operations research|operations Research]].<ref>Math.edu [http://www.math.cmu.edu/~af1p/Teaching/OR2/Projects/P23/ORProject_Final_Copy.pdf "Nurse scheduling problem"]</ref> Advanced employee scheduling software also provides ways to connect with the staff, ask for their preferences and communicate the schedule to them.<ref name=NYT102812>{{cite news|title=A Part-Time Life, as Hours Shrink and Shift|url=https://www.nytimes.com/2012/10/28/business/a-part-time-life-as-hours-shrink-and-shift-for-american-workers.html|access-date=October 28, 2012|newspaper=The New York Times|date=October 27, 2012|author=Steven Greenhouse}}</ref>


== On-call scheduling ==
== On-call scheduling ==
{{Redirect|On-call|3=On Call}}
An [[On call shift]] or On-call scheduling is a practice which requires employees to be available to be called onto last-minute shifts without pre-scheduling.<ref name=":0">{{Cite news|url = http://www.bizjournals.com/sanfrancisco/blog/2015/08/gap-ends-on-call-scheduling-gps-worker-bill-rights.html|title = Gap decides not to keep its store workers waiting|last = Sciacca|first = Annie|date = August 27, 2015|work = [[San Franc. Bus. Times|San Francisco Business Times]]|access-date = August 28, 2015}}</ref> In the United States, the practice has been opposed by [[labor rights]] groups as "unfair and detrimental to employees."<ref name=":0" />
An oncall shift, or on-call scheduling, is a practice that requires employees to be available to be called onto last-minute shifts without pre-scheduling.<ref name=":0">{{Cite news|url = http://www.bizjournals.com/sanfrancisco/blog/2015/08/gap-ends-on-call-scheduling-gps-worker-bill-rights.html|title = Gap decides not to keep its store workers waiting|last = Sciacca|first = Annie|date = August 27, 2015|work = [[San Franc. Bus. Times|San Francisco Business Times]]|access-date = August 28, 2015}}</ref> In the United States, the practice has been opposed by [[labor rights]] groups as "unfair and detrimental to employees."<ref name=":0" />

== Self-scheduling ==
Flexible self-scheduling is a practice used when a manager defines scheduling needs based on demand, but allows employees to select, trade, and fill shifts themselves. Allowing schedules to be created faster, with less effort, and gives hourly employees more control over their work life.<ref name=":1">{{Cite news|url = https://www.wfd.com/PDFS/Innovative_Workplace_Flexibility_Options_for_Hourly_Workers.pdf|title = Innovative for Hourly Workers Workplace Flexibility Option}}</ref>


== See also ==
== See also ==
* [[Field service management]]
* [[Scheduling]]
* [[Field Service Management]]
* [[Gantt chart]]
* [[Gantt chart]]
* [[Employee scheduling software]]
* [[Shift plan]]
* [[Split shift]]
* [[Split shift]]
* [[Shift work]]
* [[On call shift]]


== References ==
== References ==
{{Reflist}}
{{Reflist}}

{{Employment}}


[[Category:Employment]]
[[Category:Employment]]
[[Category:Process management]]
[[Category:Business process management]]
[[Category:Time management]]




{{Business-stub}}
{{business-stub}}

Latest revision as of 11:58, 19 September 2024

An example of a weekly workplace schedule

A schedule, often called a rota or a roster, is a list of employees, and associated information e.g. location, department, working times, responsibilities for a given time period e.g. week, month or sports season.

A schedule is necessary for the day-to-day operation of many businesses e.g. retail store, manufacturing facility and some offices. The process of creating a schedule is called scheduling. An effective workplace schedule balances the needs of stakeholders such as management, employees and customers.

A daily schedule is usually ordered chronologically, which means the first employees working that day are listed at the top, followed by the employee who comes in next, etc. A weekly or monthly schedule is usually ordered alphabetically, employees being listed on the left hand side of a grid, with the days of the week on the top of the grid.[citation needed] In shift work, a schedule usually employs a recurring shift plan.

A schedule is most often created by a manager. In larger operations, a human resources manager or scheduling specialist may be solely dedicated to creating and maintaining the schedule. A schedule by this definition is sometimes referred to as workflow.[citation needed]

Software is often used to enable organizations to better manage staff scheduling. Organizations commonly use spreadsheet software or employee scheduling software to create and manage shifts, assignments, and employee preferences. For large organisations employee scheduling can be complex,[citation needed] and optimising this is framed as the nurse scheduling problem in operations Research.[1] Advanced employee scheduling software also provides ways to connect with the staff, ask for their preferences and communicate the schedule to them.[2]

On-call scheduling

[edit]

An oncall shift, or on-call scheduling, is a practice that requires employees to be available to be called onto last-minute shifts without pre-scheduling.[3] In the United States, the practice has been opposed by labor rights groups as "unfair and detrimental to employees."[3]

Self-scheduling

[edit]

Flexible self-scheduling is a practice used when a manager defines scheduling needs based on demand, but allows employees to select, trade, and fill shifts themselves. Allowing schedules to be created faster, with less effort, and gives hourly employees more control over their work life.[4]

See also

[edit]

References

[edit]
  1. ^ Math.edu "Nurse scheduling problem"
  2. ^ Steven Greenhouse (October 27, 2012). "A Part-Time Life, as Hours Shrink and Shift". The New York Times. Retrieved October 28, 2012.
  3. ^ a b Sciacca, Annie (August 27, 2015). "Gap decides not to keep its store workers waiting". San Francisco Business Times. Retrieved August 28, 2015.
  4. ^ "Innovative for Hourly Workers Workplace Flexibility Option" (PDF).