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We are aware some users are experiencing issues accessing their Yahoo Mail using third-party mail clients. Removing and re-entering your Yahoo Mail password in the email client should solve this. Read our help article for more information and steps. You may also access Yahoo Mail on the web at mail.yahoo.com or using the Yahoo Mail app for iOS or Android.

Get help if someone posts intimate content of you without your permission

Finding out that someone put your private images or videos online without your consent can be devastating. Here are some resources to help you take action and get the support you might need.

As always, if you feel as though your physical safety or the safety of another person may be in jeopardy, we suggest that you contact your local law enforcement agency immediately.

Report it

If this happened on Yahoo, let us know so we can investigate and remove the content. Click a Yahoo site below for instructions on how to submit a report.

Yahoo Search

Open a case with us and provide the following details:

  • Let us know that you appear in an intimate image without your consent
  • Yahoo ID of reported user, if available (if not, enter Not available)
  • URL of the search results page
  • URL of the content you're reporting
  • Search terms used to find the content
  • Any other relevant information that may help in our investigation
  • An accurate email address

Other Yahoo site

Open a case with us and provide the following details:

  • A detailed description of the issue and the service used
  • Let us know that you appear in an intimate image without your consent
  • An accurate email address
  • If you're not reporting search results, enter Not available in the fields for search results page URL and search terms used

Info we may request for action

We might ask you to provide us with the following information during our investigation:

  • A legible copy of your photo ID (passport, driver's license, or state issued ID)
  • The URL where the content is posted

Don't worry. If we need a photo ID for this investigation, we'll verify your identity and then immediately destroy copies of your photo ID to protect your privacy. Under no circumstances do we retain your documents for our files, and we'd never sell or share this info with others.

Get support

Taking care of yourself during a difficult time is most important. Here are some organizations that can offer help if you need it.

  • Revenge Porn Helpline – 0845 6000 459 Call the helpline for free confidential advice and support. Open from Monday through Friday 10am - 4pm.
  • Women’s Aid – 0808 20 00 247 People in the UK can call for Domestic Violence support through the National Helpline 24/7.
  • Victim Support – 0845 30 30 900. Victims of crimes can reach out for support. Weeknights 8pm to 8am and weekends Saturday 5pm to Monday 8am.